Legal & compliance panes

1. Controller identity

The data controller for personal data processed on this website is ApiConnectHub, Avenue Hamoir 12, 1180 Uccle, Belgique. Contact: [email protected].

2. Data we process

We process contact details (name, email, phone, company), project briefs, and technical metadata required to scope and deliver integration services. We do not collect special-category data by design.

3. Purposes & legal bases

• Responding to inquiries and preparing proposals — legitimate interest / pre-contractual steps
• Delivering contracted integration work — contract performance
• Invoice and statutory accounting — legal obligation
• Securing the website — legitimate interest

4. Recipients & transfers

Data may be processed by EU-hosted infrastructure providers acting as processors under written agreements. We do not sell personal data. International transfers, if any, rely on standard contractual clauses.

5. Retention

Inquiry records are retained up to 24 months. Contract and invoice records are retained for statutory Belgian accounting periods. Security logs are retained for up to 12 months.

6. Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing where applicable under Regulation (EU) 2016/679. Write to [email protected]. You may also lodge a complaint with the Belgian Data Protection Authority.

1. Provider

These terms govern professional services provided by ApiConnectHub, Avenue Hamoir 12, 1180 Uccle, Belgique, email [email protected].

2. Scope of engagement

Services include integration gateway design, webhook middleware, API observability, and related advisory work. Exact deliverables are defined in the written statement of work or order confirmation accepted by the client.

3. Fees & payment

Prices are stated in the service deck and confirmed in writing before work begins. Checkout via our secure payment link constitutes an order for the selected module. Invoices are due per the payment schedule in the statement of work unless otherwise agreed.

4. Client obligations

The client provides timely access to systems, credentials, documentation, and feedback. Delays caused by missing client dependencies may shift delivery dates by an equivalent period.

5. Intellectual property

Upon full payment, ApiConnectHub assigns to the client the intellectual property in the bespoke deliverables created under the statement of work. Pre-existing tools, frameworks, and generic components remain licensed or owned by ApiConnectHub as noted in the order documents.

6. Confidentiality & liability

Both parties protect non-public information disclosed during the engagement. Except for liability that cannot be excluded under applicable law, total liability is limited to fees paid for the relevant deliverable. Services are provided with professional skill and care; no unlimited commercial outcome is guaranteed.

7. Law & venue

Belgian law applies. Courts of Brussels have exclusive jurisdiction, without prejudice to mandatory consumer protections where applicable.

1. Who we are

ApiConnectHub, Avenue Hamoir 12, 1180 Uccle, Belgique, [email protected] operates this website and uses cookies as described below.

2. What cookies are

Cookies are small text files stored on your device. They enable core site functions, remember consent choices, and help us understand aggregate traffic patterns.

3. Categories we use

• Strictly necessary — security, session integrity, and remembering your cookie consent preference (localStorage / essential cookies).
• Functional — optional features that improve usability when enabled.
• Analytics — aggregated, privacy-conscious measurement used only if enabled via the consent banner.

4. Consent & control

On first visit you can accept or decline non-essential cookies via the floating consent banner. Accepting stores cookie_accepted in your browser localStorage so the banner does not reappear. You can clear cookies in your browser settings at any time.

5. Third parties

Embedded content such as maps may set cookies governed by their own policies. Payment pages are handled by our secure processor and are not part of this website’s cookie set beyond redirection.

6. Updates

We may update this policy when our tooling changes. The current version is published on this page with a revision date. Questions: [email protected].

1. Scope

This policy applies to payments made to ApiConnectHub, Avenue Hamoir 12, 1180 Uccle, Belgique, for service modules listed on this site or agreed in a statement of work.

2. Pre-engagement withdrawals

If work has not started and no discovery session has been delivered, you may request a full refund within 14 days of payment by writing to [email protected] from the purchasing email address.

3. After work begins

Once discovery, architecture, or implementation work has started, fees are non-refundable for the portion already performed. Unused prepaid retainer months may be refundable pro-rata if cancelled before the next billing cycle, less work already consumed.

4. Defective deliverables

If a deliverable does not meet the acceptance criteria written into the statement of work, notify us within 14 days of handover. We will remediate at no extra charge, or refund the affected deliverable fee if remediation is not commercially viable.

5. Payment processor

Checkout transactions are processed by our secure payment provider. Once a provider confirms settlement, refunds are issued to the original payment method via that provider, typically within 5–10 business days depending on your bank.

6. How to request

Email [email protected] with your order reference, purchase date, and a short description of the request. We respond within 2 business days.